Learn about Customer Due Diligence (CDD), its importance, process, and types. A complete guide for banking professionals and compliance officers.
e-KYC (Electronic Know Your Customer)
Learn everything about e-KYC in banking — its process, benefits, and impact in Bangladesh. A complete guide to digital customer verification.
KYC (Know Your Customer): A Complete Guide
Learn the complete process of KYC (Know Your Customer) in banking. This guide explains KYC types, documents, and Bangladesh Bank guidelines—essential for banking professionals.
Customer and UCIC (Unique Customer Identification Code)
Learn about UCIC (Unique Customer Identification Code) and how it benefits both banks and customers by improving identification, reducing fraud, and simplifying KYC.
Providing Services in Accordance with Customer Acceptance Policy & Schedule of Charges
Learn how banks provide services in line with Customer Acceptance Policy (CAP) and Schedule of Charges (SOC) to ensure transparency, compliance, and customer satisfaction.