Learn about UCIC (Unique Customer Identification Code) and how it benefits both banks and customers by improving identification, reducing fraud, and simplifying KYC.
Providing Services in Accordance with Customer Acceptance Policy & Schedule of Charges
Learn how banks provide services in line with Customer Acceptance Policy (CAP) and Schedule of Charges (SOC) to ensure transparency, compliance, and customer satisfaction.
Rights & Obligations of Banks & Customers
Explore the rights and obligations of banks and customers to ensure fair, secure, and transparent banking practices.
Relationship with the Customers
Explore the essential types, importance, and strategies of maintaining effective relationships with banking customers for loyalty and trust
Customers in Banking
Understanding the types, roles, and importance of customers in the banking system, including classification and KYC norms.